Claims
Our Claims Mission
"Just and Fair Settlement of Claims in a cost efficient manner by a proactive and time bound approach"
Core value: Empathy
Claims servicing is first about empathy for a customer's loss. Details like how, where and how much are just details. Understanding this fact is the simple secret of Tata AIG's success.
It ensures we put ourselves in your shoes, so we don't allow processes and paperwork to come between you and your settlement.
First in India
- Claims Mobile Cars provided in all major cities to claims analysts for quick visit to accident spots.
- Facility of Direct Payment to garages
- Introduced Green Channel Settlement - Value added services at no extra cost
- Introduced Auto Restore Warranty Guarantee of repairs
- Introduced e-claim notification / SMS claim notification
- Introduced remote assessment of auto claims in selected areas
Want to make a claim? Do not panic - we are here to help.
For any assistance regarding claims:
SMS 'Claims' to 58888
Call 1-800-119966.
TOLL FREE NUMBER (from a BSNL/MTNL landline)
Email general.claims@tata-aig.com
